FREE SHIPPING & LIFETIME WARRANTY

FAQs


Is it safe to order at Twenty 7 Links Jewelers?

All orders on Twenty 7 Links Jewelers are secured with a SSL certificate. This guarantees safe transaction without risk of data tampering.

Do you sell or share your customer information with other companies?

Absolutely Not! All our customer's information is 100% safe and secure. We don't sell or share any of our customer's information.

What payment method do you accept?

We accept all major credit card payment, Visa, MasterCard, American Express, and Discover. We also accept wire transfers.

Warranty & Life time maintenance?

Because we stand behind our products, and confident in our craftsmanship, we provide lifetime maintenance which includes tightening any loose prongs, and replace any missing stones. Just WhatsApp us on +447497114890, or email us on info@twenty7links.com, and we will guide you on steps to send your jewelry back to us for free maintenance. Please note, the customer is responsible for shipping costs when sending items back to us.

Can i cancel my order?

Yes, you can cancel your order before the package is shipped out. Once the order is shipped out, and for whatever reason you are not happy with your purchase. Please WhatsApp us on +447497114890, or email us on info@twenty7links.com for directions on how to return the package, and we will issue you a full refund.

Can I return an item? 

We stand behind a 100% money back guaranteed program. we offer a risk free retail environment, so buy with confidence, and you can always return it for full refund.

Where is my order?

All orders are processed between 1 to 2 days, shipping takes 2 days for United Kingdom mainlands. International Shipment is between 8 to 12 days depending on country.

Why do you refund after payment?

We only ship items to destinations that have a full address and Postal code / Zip


Will it fade?

Our Gold Plated Jewelry is plated 5 times. It should not fade if you take care of it. Do not expose the jewelry to water or any form of chemicals. Contact us if you do encounter any problems. 

Do you do custom orders?

Yes, we do custom orders for Solid Gold as well as our own manufacturing facilities. This helps us sell top quality jewels at the price. GUARANTEED! WhatsApp us on +447497114890, or email us on info@twenty7links.com for a quote.

Please note, custom order are not refundable, as each custom piece is made to each person's specifications. Based on this, we only offer store credit as we cannot restock it after customization.